Connect the mailboxes you already have and read, answer and file email next to the customer, the project and the work order — on the web and in the MEPSub phone app. No more forwarding a GC’s answer to the PM or digging for the PO in someone’s inbox.
Your own mailbox, forwarded Gmail or Microsoft 365, and shared team inboxes — all in one Mail page.
Titan, Zoho, GoDaddy or any IMAP mailbox. MEPSub finds the server settings from your address and tests the login before it saves. Your mail stays with your provider — MEPSub reads and sends through it.
Each mailbox gets its own private forwarding address, with step-by-step set-up for each provider. Replies go out under your company name, or through your own mail server when you add it.
Assign a conversation, mark it Open, Waiting on them or Done, leave internal notes with @mentions, and see who is already writing a reply. Round-robin, a reply-time target and a daily summary of what is waiting.
An office manager can read, answer and file the owner’s mail — every reply shows “Sent by” who wrote it. Settings, filters and out-of-office stay the owner’s.
MEPSub links each conversation to its project, customer, vendor or lead by itself — from the project number in the subject, the person who wrote, or their domain — and you can turn any email into the work it is asking for.
Linked | RE: Metro Tower — AHU-2 submittal → Project MT-118 |
RFI #14 | GC answered in the thread → RFI marked answered |
Bid invite | ITB — PS 112 HVAC → added to the Bid board |
Vendor bill | Invoice 55120 attached → a bill to review |
Create | Work order from a customer’s “no heat” email |
Save | Attachment → project Documents · thread → PDF |
Illustrative rows — your inbox shows your own mail.
And a few things only a contractor’s mail app would do.
Newsletters and receipts sort themselves out. People, customers, vendors and work mail — bid invitations, RFIs, addenda — stay in Primary, and only Primary pings your phone.
Full-text search of subjects, people, bodies and file names, with from:, has:pdf, before: and friends.
Undo send, send later, snooze a conversation until Monday, and “remind me if they don’t reply”.
Reply templates with the customer’s first name, the company, the project and the due date filled in from MEPSub — blanks are checked before it sends.
Summarize a long thread, get two or three suggested replies, draft with AI, and translate an email — or your answer — into another language.
Look-alike domains of your customers and vendors, a teammate’s name on a strange address, a first email about bank details, failed sender checks and risky files get a red or amber banner.
Over the attachment limit, the file goes as a download link — up to 2 GB, kept 30 days, with a note when it is first downloaded.
Turn on open tracking for an email and see “Opened 3 times · last Tuesday” next to it.
Answer calendar invitations with Yes, Maybe or No and put them on the MEPSub schedule, or schedule a meeting — video or on site — straight from an email.
Automatic replies by date or outside working hours — never to mailing lists, robots or colleagues, and once per sender.
“Always do this for this sender”, one-click unsubscribe where the sender supports it, and blocked senders kept in one list.
Formatted signatures with your logo, your own folders, every attachment sorted by kind and job, and an address book built from your mail.
No. You connect the mailbox you already have (or forward Gmail and Microsoft 365 to a private address), and your mail stays with your provider. MEPSub reads, sends and files it next to your jobs.
Yes. A team inbox lets admins add the people who answer it; conversations can be assigned, marked Open, Waiting on them or Done, and discussed in internal notes the customer never sees.
Only if you share it. Your own mailbox is yours; you can share it with an assistant, and every reply they send shows who wrote it. Mailbox passwords are stored encrypted.
Yes. The MEPSub Android app has a Mail tab with push for new Primary mail, replies, AI, swipe to archive and “create from this email”.
MEPSub Mail is part of the Core in every paid plan. It is not in the Free plan.
Connect a mailbox and see your jobs next to your mail.