The MEPSub phone app

Step by step

1. Install MEPSub from Google Play on Android (the app is also built for iPhone — ask your office whether it is available to you). Sign in with the same email and password you use on the web. If two-step sign-in is on, enter the 6-digit code from your authenticator app, or a backup code, and tap Verify.
2. The tabs along the bottom are Today, Schedule, Inbox and More. Schedule lists your jobs as Overdue, Today, Tomorrow, This week, Later and Unscheduled under a 14-day strip; its Shifts tab is where you confirm shifts the office posts. Inbox holds Alerts, Messages and Tasks. More has everything else your role allows.
3. To start work, tap Clock In on Today and pick a job, a project or Shop & other time (Travel and a Cost code are optional). Your location is stamped, and your company may require it. Clocking in far from the site shows a warning and the office is told. Tap Punch OUT when you stop.
4. Open a job from Schedule or from the active card on Today. From there: “On my way — notify customer” (pick an ETA), Photo (mark it up before it uploads), Chat, Call, Directions, Field Assist (AI troubleshooting), the checklist with pass/fail and number readings, Forms (choose “New form…” and tap Fill) and Extra work the customer signs on the spot.
5. When you are done, tap “Complete & close out”, write what was done, and for the customer sign-off (optional) have them type their name and sign in the box, then tap Complete. Service calls also have a Service Report, and roles that bill can create the close-out invoice right on the job.
6. More → Materials → New request asks the office or shop for parts: add items and quantities, the job, the priority, the date you need them and Delivery or Pickup, then tap Submit request. More → Inventory lets you Scan a code (camera or Bluetooth scanner), Receive stock or open Shop scan. On a customer’s unit you can set its Condition and Log a test.
7. No signal? A banner says “Offline — changes are saved and will sync when you reconnect”. Punches, photos, checklist answers, forms and signed close-outs wait on the phone and are sent in order once you are back online; Today keeps showing its last copy.
8. More → My profile has Language (English or Español), Notifications (Push on this phone, Quiet hours, SMS for high priority), Biometric unlock and Security. On Android, long-press the app icon for the Clock in / out, Materials, Inventory and Inbox shortcuts, or add the MEPSub widget (Clock, Today, Materials) to your home screen.

Tips

• Tap the gear on Today (“Customize screen”) to reorder or hide Weather, Stat tiles, Shortcuts, Materials and the Business section.
• Signing out deletes changes that are still waiting to sync. The app warns you — wait for the “Syncing…” banner to clear first.

Open it in MEPSub

Sign-in required. What you see depends on your role and plan.

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