MEPSub vs Service Autopilot

MEPSub vs Service Autopilot

Service Autopilot is automation-heavy software for recurring-route businesses. Here's an honest, side-by-side look at how it compares with MEPSub — the all-in-one platform built by an MEP/HVAC contractor to run both your project and field-service work.

The short version

Which one is right for you?

Where MEPSub wins

MEPSub owns the construction side Service Autopilot has none of, is MEP-native rather than lawn/cleaning, runs month-to-month with a free tier, and includes QuickBooks/SMS in cheap tiers.

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Where Service Autopilot is stronger

For a pure recurring-route business, Service Autopilot's automation engine and route optimization are more mature.

Feature by feature

MEPSub vs Service Autopilot

CapabilityMEPSubService Autopilot
CategoryAll-in-one (service + project)Field service (routes)
Best fit (size)Solo–mid MEPSmall–mid routes
Primary tradesMEP/HVAC/mechanicalLawn/cleaning
FIELD SERVICE
Field-service side✓✓
Dispatch / scheduling✓✓
Service tickets✓✓
Invoicing & payments✓✓
Built-in phone system✓ MEPSub Phone✗
SMS / texting✓~
PROJECT / CONSTRUCTION
Project/construction side✓✗
Submittals (commercial)✓✗
Takeoffs / estimating✓✗
Project management✓✗
PLATFORM
Customer portal✓~
AI features✓✗
QuickBooks✓~
Built for MEP✓✗
PRICING & TERMS
Free tier✓✗
Public pricing✓✓
Entry priceFree / from $15 user$49/mo +signup
10 users — one side (service or projects)$270/mo~$199–499/mo
10 users — service and projects$330/moNeeds a second system
Setup / onboarding feeNone~$97 signup
ContractMonth-to-monthAnnual
✓ Full~ Partial / add-on✗ Not available

Service Autopilot details are based on public information as of 2026 — verify current pricing with the vendor. MEPSub pricing is live from our own plans.

The real comparison

One system vs two

Most MEP contractors run service calls and project work. Service Autopilot is built for field service — here’s what that means day to day.

Running on Service Autopilot

  • Service Autopilot for dispatch, service tickets and invoicing
  • A separate project tool for submittals, RFIs, AIA billing and CPM
  • Two customer lists and two logins — re-keying between them
  • Two bills, and nothing ties the estimate to the job and the invoice

Running on MEPSub

  • Service and projects on one customer and job record
  • Estimate → job → invoice without re-keying
  • Core + the packs you use: one side $27/user, both sides $33/user
  • Phone system built in — MEPSub Phone puts calls, texts and fax on the same record
  • One login for office and field — month-to-month, no setup fee

Is Service Autopilot cheaper? For a small crew that only does service work, it can be. MEPSub is priced for contractors who run both service and project work — adding the second side is one more pack ($6/user) instead of a second system, a second login and double entry.

In fairness

Service Autopilot at a glance

Service Autopilot — strengths

  • Powerful automation engine
  • Strong route optimization & GPS
  • Flat pricing for larger crews

Service Autopilot — watch-outs

  • Lawn/cleaning DNA — shallow for HVAC
  • QuickBooks + texting gated to the top tier
  • Annual lock-in + signup fee

Run the whole job — service and projects in one place

Start free with up to 3 users and add packs as you grow. Built for MEP, month-to-month, no setup fee.

New in MEPSub

What we shipped since September

Comparisons go stale fast. These are the newest parts of MEPSub — the full list is in the changelog.

Keep comparing

MEPSub vs other tools

MEPSub
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