MEPSub vs Service Fusion

MEPSub vs Service Fusion

Service Fusion is flat-rate field-service software for home-services trades. Here's an honest, side-by-side look at how it compares with MEPSub — the all-in-one platform built by an MEP/HVAC contractor to run both your project and field-service work.

The short version

Which one is right for you?

Where MEPSub wins

MEPSub adds the entire construction/project side Service Fusion lacks, has a free tier vs the $208 floor, self-serve signup, and includes SMS/AI/portal instead of paid add-ons.

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Where Service Fusion is stronger

For a pure high-headcount service fleet, Service Fusion's unlimited-user flat rate and deep QuickBooks sync are hard to beat.

Feature by feature

MEPSub vs Service Fusion

CapabilityMEPSubService Fusion
CategoryAll-in-one (service + project)Field service
Best fit (size)Solo–mid MEPSmall–mid
Primary tradesMEP/HVAC/mechanicalHVAC/plumb/elec
FIELD SERVICE
Field-service side✓✓
Dispatch / scheduling✓✓
Service tickets✓✓
Invoicing & payments✓✓
Built-in phone system✓ MEPSub Phone~ ServiceCall.ai add-on (paid)
SMS / texting✓~
PROJECT / CONSTRUCTION
Project/construction side✓✗
Submittals (commercial)✓✗
Takeoffs / estimating✓✗
Project management✓✗
PLATFORM
Customer portal✓~
AI features✓~
QuickBooks✓✓
Built for MEP✓✗
PRICING & TERMS
Free tier✓✗
Public pricing✓✓
Entry priceFree / from $15 user$208/mo
10 users — one side (service or projects)$270/mo~$208–533/mo
10 users — service and projects$330/moNeeds a second system
Setup / onboarding feeNoneNone
ContractMonth-to-monthMonth/annual
✓ Full~ Partial / add-on✗ Not available

Service Fusion details are based on public information as of 2026 — verify current pricing with the vendor. MEPSub pricing is live from our own plans.

The real comparison

One system vs two

Most MEP contractors run service calls and project work. Service Fusion is built for field service — here’s what that means day to day.

Running on Service Fusion

  • Service Fusion for dispatch, service tickets and invoicing
  • A separate project tool for submittals, RFIs, AIA billing and CPM
  • Two customer lists and two logins — re-keying between them
  • Two bills, and nothing ties the estimate to the job and the invoice

Running on MEPSub

  • Service and projects on one customer and job record
  • Estimate → job → invoice without re-keying
  • Core + the packs you use: one side $27/user, both sides $33/user
  • Phone system built in — MEPSub Phone puts calls, texts and fax on the same record
  • One login for office and field — month-to-month, no setup fee

Is Service Fusion cheaper? For a small crew that only does service work, it can be. MEPSub is priced for contractors who run both service and project work — adding the second side is one more pack ($6/user) instead of a second system, a second login and double entry.

In fairness

Service Fusion at a glance

Service Fusion — strengths

  • Intuitive drag-and-drop dispatch
  • Strong two-way QuickBooks
  • Unlimited users at a flat rate

Service Fusion — watch-outs

  • Weak Android app, no offline
  • No project/construction side
  • $208/mo floor, no free option

Run the whole job — service and projects in one place

Start free with up to 3 users and add packs as you grow. Built for MEP, month-to-month, no setup fee.

New in MEPSub

What we shipped since September

Comparisons go stale fast. These are the newest parts of MEPSub — the full list is in the changelog.

Keep comparing

MEPSub vs other tools

MEPSub
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